Privacy Policy

Last Updated: 2026/04/05

At Lammerce (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

This policy is designed in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws within the European Union.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login details (username & password)

Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Time zone and location
  • Website interaction and browsing behavior

Transactional Data

  • Order details and purchase history
  • Payment information (processed securely via third-party providers)

Marketing & Communication Data

  • Preferences for receiving newsletters or promotional content
  • Feedback, reviews, and survey responses

Customer Support Data

  • Any information you provide when contacting support (messages, complaints, inquiries)

Note: We do not collect sensitive personal data unless explicitly required and with your consent.

2. How We Collect Your Data

We collect your data through:

Direct Interaction

  • When you create an account
  • Place an order
  • Subscribe to emails
  • Contact our support team

Automated Technologies

  • Cookies
  • Analytics tools
  • Server logs

Third-Party Sources

  • Payment processors
  • Shipping providers
  • Marketing and analytics platforms

3. How We Use Your Information

We use your data for the following purposes:

Service Delivery

  • Process and fulfill orders
  • Manage payments and shipping
  • Provide customer support

Website Improvement

  • Analyze usage behavior
  • Improve functionality and performance

Marketing (With Consent)

  • Send newsletters and promotional offers
  • Inform you about updates and new features

Legal Compliance

  • Prevent fraud
  • Comply with tax and legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent (e.g., marketing emails, cookies)
  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate interests (fraud prevention, service improvement)

5. Sharing of Personal Data

We do not sell your personal data.

We may share data with:

Service Providers

  • Payment gateways
  • Shipping partners
  • Hosting and IT services
  • Email marketing tools

Legal Authorities

  • When required by law or to protect rights

Business Transfers

  • In case of merger, acquisition, or sale

All third parties are obligated to protect your data securely.

6. International Data Transfers

If your data is transferred outside the EU, we ensure protection through:

  • Standard Contractual Clauses (SCCs)
  • Approved legal safeguards

7. Data Retention

We retain your data only as long as necessary:

  • Order data: up to 5 years (legal/tax compliance)
  • Marketing data: until you withdraw consent
  • Account data: until account deletion
  • Support records: up to 3 years

After this period, your data is securely deleted or anonymized.

8. Your Rights (GDPR)

As an EU user, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“Right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • File a complaint with a Data Protection Authority

To exercise your rights, please contact us.

9. Data Security

We implement appropriate security measures, including:

  • SSL encryption
  • Secure payment processing
  • Restricted access controls
  • Regular system updates

10. Cookies Policy

We use cookies to improve your experience.

Types of Cookies:

  • Essential Cookies – Required for website functionality
  • Analytics Cookies – Improve performance
  • Marketing Cookies – Used for ads (with consent)

You can manage cookies through your browser settings.

11. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13 (or applicable legal age in your country) without parental consent.

12. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

📧 Email: info@lammerce.com
📞 Phone: +40 739 747 080

Lammerce – Secure, Transparent & GDPR-Compliant eCommerce Platform